Frequently Asked Questions
Everything you need to know about shopping with us.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but if you contact our customer support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.
Do you ship internationally?
Currently, we ship to a select number of countries. You can view the full list of available shipping destinations and calculated costs at the checkout page.
How can I track my package?
Once your order ships, you will receive an email with a direct link to the carrier's tracking portal where you can monitor your delivery's progress in real-time.